Contact Us

To get in touch with us, please select one of the following contact points, depending upon the nature of your enquiry.

Toyota Motor Manufacturing (UK) Ltd

For enquiries regarding Toyota’s UK manufacturing plants at Burnaston, Derbyshire and Deeside, North Wales or information regarding the manufacture of Avensis, Auris, Auris HSD and Auris Touring Sport contact:

External Affairs
Toyota Motor Manufacturing (UK) Ltd
Burnaston
Derbyshire
East Midlands
DE1 9TA

Registered Company No:        2352348
Telephone:                              01332 282121
Email:                                      external.affairs@toyotauk.com
 

For the most efficient handling of calls, please follow the guidelines below:

If your enquiry is in relation to obtaining information about our products and services or how your vehicle works, (for example prices, specifications, bluetooth or navigation functionality), please contact your nearest Toyota retailer.

If you have a complaint about any of our products or services, please contact your nearest Toyota retailer or the Toyota Call Centre.

Toyota in your country  

If you have already raised your complaint to the Toyota Call Centre and you still have some concerns, please contact us using the details above.

Toyota Customer Relations (to speak to a member of the team at Toyota Head Office) or at the Toyota Call Centre (for help with phone connectivity, nagivation and My Toyota):

Telephone: 0344 701 6202

 

 

Find out more about how we manufacture

Factory to forecourt

Discover TOYOTA

TMUK Charitable Trust

Through the social contributions programme, over £5 million has been donated to charities and organisations by Toyota.

Lean Approach Seminars

Come directly to the source at our Burnaston state of the art manufacturing facility and learn more about Toyota's approach to manufacturing.

TOYOTA Glossary

Find the meaning behind the common terms used by Toyota.

TOYOTA and The Environment

At every stage of a vehicle's life, Toyota strives to protect the environment through reducing energy use and minimising waste.